← Help center
Orders
How fast do orders ship?
Orders are dispatched within 48 hours (often same or next business day), cold-chain packed on ice, in plain unbranded packaging, with tracking on every parcel.
Was this helpful? Still need a hand?
Message our team and a human replies within 24 hours — or ask Pep in the chat at the bottom-right for an instant answer.
Research use only (RUO). Not for human or veterinary use.